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 Reports List (10)

Reports

Monday October 20 2008

Wikis - Tools for Online Teamwork

Wikis - Tools for Online Teamwork Alain Farmer Researcher

Practical Applications

The steps of integrating a new resource into your teaching should follow academic tradition by advancing from the stage of planning, to presenting and then to evaluating. To optimize each step of your first contact with wikis, pedagogical considerations and related techniques for each of these elements are presented. 

A First Look

Before beginning the adventure of creating and administering your first wiki, you should familiarize yourself with the examples of wikis mentioned earlier in this report as well as in the “Useful Resources” listings.

Your training begins by looking at the two most common roles played in wikis, that of reader and of editor. Learning to be a reader is simple because it is limited to assimilating information created by others, whereas the editor must learn how to use different features in the wiki in order to publish, an activity which will be described later. We suggest that you install your own wiki to get lots of practice editing pages in private before going public with them.

In certain situations, there is a real advantage for the teacher to be the wiki administrator, however, while learning the technology, it is advantageous to have a technician in this role in order to let you take over responsibility at a pace that you find comfortable.

 

THREE EASY STEPS TOWARD WIKI MASTERY  

Step One: Planning

Technical Manual

Installing your wiki

Once using a wiki is your choice, it is necessary to ensure that everything will be in perfect working order for your students. If you have a site in the Personal Space of Profweb, you are one click away from installing MediaWiki. For any questions related to installation, you can count on Profweb's technical support. After the initial installation is successful, you will have to find technical support in your college to manage passwords and user access rights. If you don’t know who can give you this technical support, a good person to consult is your IT Representative if there is one in your college.

In most academic wikis, students function as editors, and you, the teacher, are an administrator managing your student users, structuring your wiki and moderating its operation. If you want your students to operate within a highly structured environment, technical support might be required to edit the Table of Contents. Also, you may find that you need additional help from your college’s technical support staff to configure elements such as image placement. Once you are certain that your wiki is configured according to the pedagogical needs of your course and that every student can gain access to it, provide students with a password and give them a tour.

Spam Protection

For spam protection, every user must have a password. Alternatively, there can be one password for all, which avoids the problems of password management. Another solution is a “captcha”, a distorted alphanumeric image which one must transcribe correctly to enter. In the last case, anonymous visitors can consult and change the wiki, but spam is eliminated. Whatever solution is chosen, remain vigilant and don’t get discouraged.

Although they are rather technically complex and designed for technicians and administrators, here are some anti-spam features that are not too difficult to use.

The “User rights management” box enables you to modify groups that your participants belong to.

If your wiki is infected by spam, note the IP address (in the modifications history, for example), then block this address in order to prevent further posts. To readmit a banned person or consult a list of people who have been banned consult the “List of Blocked IP Addresses and User Names”.

You can also protect one page in particular so that no participant can modify it except the author and/or the administrator of the wiki. To consult the list of protected pages or to modify their status consult the protected pages feature. 

Using Special Features to Prepare your Wiki 

As we have mentioned before, a teacher frequently functions as a wiki administrator. Even if the technician has created all accounts from your class list, situations can arrive where you wish to create special pages on your own.

For example, as an administrator, you can accept or refuse a new participant who can create an account or function as a moderator when participants import images, sound files or pages (The information in the link is technical). 

 

Pedagogical Manual

Given the diversity of activities that can be supported by a wiki, it is difficult to give definitive information in a report such as this. A wiki can be used as teaching tool or a complete teaching resource where all the pedagogical choices have been made. You can allow your students to lay out the organization of the wiki or create one yourself to serve as a guide for their activities. There are scenarios for academic use of wikis but they are not common and frequently are difficult to adapt to your material. If you believe in using a scenario to facilitate your first academic experience, on-line research might produce one that could be adapted to your needs. You might also consider a heuristic or systematic approach such as the following:

  • Develop realistic objectives;
  • Verify the availability of students for collaboration;
  • Clarify the goals and roles of all participants;
  • Establish a schedule, operating and ethical rules, and ensure student interest;
  • Use the wiki to sign up students as either readers or editors.

Step Two : Presenting

Getting your students to use on-line collaborative tools is really not a guarantee of success in the classroom. Leading the team is essential, and without you, your participants' chances of creating something that they will learn from, are limited. As well, teamwork requires social skills, both cognitive and affective, that are not always inborn. These skills must be cultivated in your students actively in order to guide them toward success. Below is a systematic approach that can be adapted to your requirements:

Explain your Wiki

  • Begin teamwork with fanfare in order to clearly inform students that participation in the wiki is starting;
  • Ensure that your students understand the structure of your wiki and make changes as required.

Nurture Student Learning Through Teamwork

  • Discuss what students must do to successfully work together to collect data;
  • Teach, model and foster metacognitive skills for your students;
  • Facilitate learning by adjusting wiki's structure to take collected data into account;
  • Guide student strategies and methodologies for collaborative learning;
  • Ask probing questions that help expand the horizons of students’ knowledge.

Survey Wiki Evolution

  • Ensure respect for operating procedures and schedules;
  • Motivate students through constructive feedback about their work;
  • Intervene in case of trouble, be on the lookout for interpersonal conflicts that participants cannot resolve without outside assistance;
  • Guide activities to ensure that learning goals are met but do not seek to control the final product;
  • Give ongoing feedback to prevent misunderstandings and loss of time;
  • Use wiki technical features (see the box below) to stay abreast of changes being made.

TECHNICAL FEATURES

To be an effective guide, you need to keep abreast of your students’ activities. The page Recent Changes will present in reverse chronological order all changes which can then be accessed through a link. Also, the New pages listings and Gallery of new files are useful to track recently added elements.

When there are several groups of participants who regularly modify their wiki, you can identify and track pages of interest. Identification is initiated by going to the page in question and clicking the "watch" tab which will add the page to your Watch List which can then be regularly consulted. The history tab on each page is another interesting feature. Here you can see each change in detail and remove those changes that you judge to be inappropriate.

Each of the tools above will not track a particular participant. This task can be achieved using the User contributions tool. In order to select a student, you must enter their user name in a field which is case sensitive. To simplify this task use the User list tool.

Note: Given that the wiki used in this study was in French, links are frequently to a French page. All titles, however, are those used in Mediawiki’s English version.

Step Three : Evaluating

Sommative Evaluation

As the wiki strives to increase student knowledge in a cooperative context, the final product presents problems for individual summative evaluation. Nonetheless, the wiki’s individual tracking ability allows the teacher to determine the individual contributions of participants in terms of cooperative skills or related technical abilities for purposes of summative evaluation. A summative group evaluation for the final product is also a possibility. We suggest that teachers who wish to evaluate individual student progress do so in an additional summative evaluation in the form of an analysis, an open-ended question or a role-play which avoids evaluating the individual’s contributions to the wiki.

Formative Evaluation

Throughout the production of the wiki, formative evaluation can be valuable. Opportunities to present related collaborative skills as well as procedural or factual knowledge abound in the environment of the wiki. Peer correction is an invaluable feature of the resource as well.

Various Wiki Features Useful for Evaluation

Certain wiki features facilitate the tasks of formative and summative evaluation, because they allow the teacher to track student activity. The box below outlines the features contained in the special pages index in the Mediawiki toolbox. Again, please be aware that as the wiki used in this study was in French, links are frequently to a French page. All titles, however, are those used in Mediawiki’s English version.

TECHNICAL ASPECTS 

Page Use :

Article Use :

User Contributions :

Other special pages of interest :

  • Dead end pages - Pages that do not link to any other page in the wiki;
  • Orphaned pages - Pages that are not linked from any other page in the wiki;
  • Erased pages – Pages that have been erased and can still be reinstated.
  • Statistics – A special page which summarizes activity on the wiki giving the number of participants and a snapshot of their activities.

 

Final Review 

The teacher is encouraged to contribute to the growing body of knowledge being assembled by students and to give feedback on their contributions throughout the construction of a wiki. The conclusion of the activity entails the final evaluation of the results obtained in relation to first objectives. Comparing your results with those of your colleagues in order to determine the effectiveness of your approach against others using IT or traditional strategies at this time can also be worthwhile. As your activity draws to a close, you must also decide the future status of your wiki. If it is to remain active, its pedagogical value for future use must be determined.

We hope that you have found this report useful and interesting. Above all, we hope that you are considering using a wiki either to collaborate with you colleagues or with your students. As we mentioned at the beginning, this report is really an introduction, and those seeking additional information are encouraged to consult documents listed in the “Useful References” section or to research on the web. Now that you read our step-by-step instructions for wiki creation, think about using wikis in innovative pedagogical strategies. Everything you need is at hand, either in this text, in comments made by our readers or a virtual query away, by using the Profweb comments feature yourself to contact the author. As well, once you have gained a certain experience using wikis, share with your colleagues by again using our comments feature to make this report increasingly effective.

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