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Monday February 13, 2012 | Administration 401 and Business Administration (1 et 2)

Using Google Docs – A Mixed Blessing

Using Google Docs – A Mixed Blessing Michael Arscott Teacher, Vanier College

I teach in a full-time intensive AEC day program called Computerized Financial Management and Google Docs has been great little tool with important advantages for teaching business communication and group work in my classes. I used to be completely unapologetic about using this resource, but recent changes to Google’s privacy policies and tighter integration of data collection across all Google’s products are making me have second thoughts.

video from YouTube

Google Docs - A Great Classroom Resource

Nonetheless, I still have some pretty good reasons for being enthusiastic about the Google universe. For one thing, I find that students have a lot of trouble understanding that you need to make revisions. You just don’t produce a perfect document on the first try; you need to draft and revise until you don’t see the changes anymore, and then you have a final document. Some students imagine that they sit down and break their heads for an hour or three and the document they have as their first draft is their final draft.

One of the things we can do instead of having them come to the school for group meetings is to allow them to use Google Docs.To break them of that habit, I use Google Docs. The key is that they share their document with me. They submit it, and I comment. I say, “Okay you’re on the right track. This is not clear to me, and I think you should rewrite this part here. Perhaps, you could reorganize this section here.“ And I send it back to them. I comment at least once on their document asynchronously, and then I make them partner up with somebody who reviews the documents in a series of exercises that engage them in collaborative work. They come to understand that the document that they thought was final could benefit from further revision.

Another reason I use Google Docs in Business Administration is because our students in the AEC intensive program are often adults with tight schedules who have somewhere between thirty and forty hours weekly of classes and then homework. One of the things we can do instead of having them come to the school for group meetings is to allow them to use Google Docs. They can make a report for a group project online without actually having to physically meet. They get online at the same time and work on a document, as well as chatting simultaneously.

Someone creates the document, shares it with the group, and they can all get together and work on it synchronously, rewrite the document, chat with each other and talk about what they’re doing, or they can leave it asynchronous and just log on when they want and make changes. When a person logs on, they see what changes were made while they were gone. Of course, you can also invite the teacher. If I’m online, and there’s somebody there to chat with, I can chat with them about their progress.

In order for the current user to see what changes were made, there’s a revision list. A student can make changes, and you can roll back the document. You have a whole history of the document and how it was built. What different people changed comes up when you hover the pointer over something. As a teacher the revision feature is great as well, because you can really see if someone in a group is slacking which is vital in assessing the individual contribution of each student. There’s a time stamp on almost everything that happens although I think the chat disappears once a session ends.

Grading group projects is a whole issue on its own. Basically the mark is made of four components. Students get a mark for the final result from me. And, they do a self-assessment where they evaluate whether they reached their own objectives. How would you rate yourself? - I exceeded my expectations, things like that. Not only do they give themselves a grade, they also rate their group interaction. The group agrees consensually on this mark. I also ask students to assess the other members of the team which is the fourth aspect to the grade. I often find that students are less generous with themselves than I am. People worry that if you let the students mark themselves, everybody gets a 100, but I don’t see that.

Asking Students to Consider Changes in Google’s Privacy Policies

I won’t assign a Google exercise to students these days before we have a discussion with the students about Google’s policies.I used to require students to use Google Docs for some exercises, and I have more trouble with that now. I used to say, “We’ll invent some kind of temporary account for the sake of this exercise, and afterwards just don’t use that account.” I won’t assign a Google exercise to students these days before we have a discussion with the students about Google’s policies. I’ve never had a student refuse to try Google Docs, but I’m concerned more now that students could be uncomfortable with Google’s privacy protection.

Before the recent changes I felt comfortable to present Google Docs as a course requirement. Many students would nod their heads and do what they were used to, but I could force the issue by not accepting a written report, and insisting that they share their work with me in Google Docs.

If Google wants to collect information and sell it to advertisers in return for a great tool, I’m kind of okay with that, but there’s a greater integration of everything that Google does now. They are giving users less chance to opt out. I’m wondering if I will still be using Google products after March 1. Meanwhile, what tools are you using?  Are there any drawbacks? Do you have any difficulty monitoring student progress? I am searching around for other tools that have fewer problems for me with their privacy policy. Looking at my students’ compacency, I wonder whether I’m overreacting.

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Comments by readersReact to this text

  • English
  • French

Canada's Privacy Commissioner Concerned Over Google's Privacy Policy

The Business Section of Saturday's Gazette carried an article indicating specific concerns of Canada's Privacy Commissioner over how Google's data was going to be used. You can link to the online versiopn of the article here: **Privacy boss finds loopholes in Google policy|http://www.montrealgazette.com/business/Privacy+boss+finds+loopholes+Google+policy/6208646/story.html**. The print version is on Page C6 of the Gazette's Saturday edition of February 25, 2012.

Norm Spatz, editor, Profweb [2012-2-26]

Safety of Temporary Accounts

From what I understand, your students use a pseudo identity to create a temporary account for specific assignments. They then abandon the account. I think that this is still a safe way to go, regardless of Google's new policy, which makes inferences based on a user's activities across all google products (which doesn't apply in your case). Based on what you have said, there would not be much information for data-miners to cross-reference and no inferences to be made. If you look at their FAQ page (http://www.google.com/intl/en/policies/faq/), they state, "You can also create multiple Google Accounts – for example, a work account and a personal account – and Google will not use information from one account to enhance your experience in the other, including Google Accounts that use multiple sign-in." Your students should be able to remain anonymous if you proceed as you already do.

Nicholas Birks, Project Manager, CCDMD [2012-2-13]

Another Google Docs story (in French)

If you are fluent in French, don't miss this week's story in the French section of Profweb: Google Docs: to solve the problems of sharing and collaboration (free translation of Google Documents : pour résoudre les problèmes de partage et de collaboration). http://www.profweb.qc.ca/fr/publications/recits/google-documents-pour-resoudre-les-problemes-de-partage-et-de-collaboration/index.html

Philippe Aubé, coordinator, Profweb [2012-2-13]


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